In a clip on X of passengers ready to board, an announcer at Florida’s Fort Lauderdale-Hollywood Int’l Airport might be heard saying: “Our system is down. We can not present the crew on or board any prospects. Bear with us, they’re engaged on it. Hopefully it will not be lengthy.”
One other passenger posted on X: “Captain says @AmericanAir software program outage stopping weight & steadiness calculations ‘company-wide’ with no estimate on decision. Flights unable to depart in consequence. Not a superb begin to Christmas Eve journey!”
Because the groundstop ended, delays of as much as two hours are being reported at main airports.
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